I have been designing digital products, leading product development, and managing service delivery since 1999. I help teams build up their digital capabilities and organizations evolve their business models.
Currently, I work at Carnegie Mellon University where I improve processes and decision making by leveraging our digital ecosystem. As a member of Digital Enablement Technologies, I help evolve our enterprise platform to address the emerging needs of the university.
I also mentor at two university accelerator programs and am an advisor at early-stage AI and edTech companies.
In 2017, I had to step away from startups in favor of stable healthcare benefits.
Prior to that, I led product development at Cognistx, user experience at Skyword, and design-driven processes at the UPMC Technology Development Center. I began at Buzzhoney, where I worked on implementing click-and-mortar business models for clients in the supermarket, healthcare, and manufacturing industries.
Thanks for visiting,
..ak